Shipping & Returns

Shipping & Return Policy

Armadillo Records is owned and operated by Armadillo Records LLC. We are dedicated to providing our customers with high-quality made-to-order products and a seamless shopping experience. Please review the following information regarding our shipping policies:

Domestic Shipping (United States):

  • We currently offer shipping services within the United States.
  • Shipping costs are calculated based on the weight and dimensions of the products in your order.
  • Our preferred carrier for domestic shipments is UPS.

Shipping Times:

  • All our products are made-to-order, and shipping dates may vary based on the order date and product rarity.
  • Generally, we estimate a shipping time of 2-4 weeks from the date of the order for shipments within the United States.

Tracking Your Order:

  • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.

Damaged Orders:

  • In the unfortunate event that your order arrives damaged, please refer to our Terms of Service for detailed information on how to proceed.
  • We are committed to resolving any issues promptly and ensuring your satisfaction with our products.

Contact Information:

  • If you have any questions or concerns about your order, shipping, or damages, please contact our customer support team at support@armadillorecords.com

Note: All policies, including our Terms of Service, are subject to change at the discretion of Armadillo Records LLC. Please check our website for the most up-to-date information.

Special
Requests

Don’t see the album you want? Give your favorite music the touch of gold. We’ll find the album of your choice to be plated in 24-karat gold, complete with high-quality framing and matte color of your choice.

How it works: 

  1. Fill out the form below and indicate which album and artist you’d like, what color frame and matte is desired, and your contact information.
  2. Our in-house Vinyl Specialist will connect with you and work to find the exact record you’re looking for.
  3. We’ll send you a quote and if all looks good, we’ll also include a custom link for you to place your order.
  4. Once your order is placed, we’ll secure your record, finalize the framing details, and turn your record to real gold or silver. 
  5. We’ll set your record in a high-quality frame and mail it right to your door. 
Availability and Pricing:
Special requests (custom orders) are only for pre-existing albums that have been pressed onto vinyl. If you are looking for a specific song, our team will look for the album it is featured on.
Pricing will depend on the availability of your record and the upgrades you select (ex: platinum, autographed, rare release).
The average price range for this service is $300+. You will be given a quote before we move into final production.

 

Ready to get your gold vinyl? 

Ask and you shall receive!

We’re constantly updating our home page with new and exciting collections. However, if we’re missing your favorite record, we’d love to help make your vinyl dreams a reality!

Shop Gold Records